Problems Downloading Office For Mac

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Note

It has a free version and a subscription version (£49.90 a year), but you can buy the full SoftMaker Office Professional 2018 for Mac, Windows or Linux for £89.99, after a 30-day free trial.

  • Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive —combining the familiarity of Office and the unique Mac features you love. Be more productive Find the feature you need fast and create documents more easily with built-in automated design and research tools.
  • Resolve Office AutoUpdate for Mac, not Working. To download the latest updates for Office 2016, I needed to have AutoUpdate version 3.4 installed.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start any Office for Mac applications (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entourage, or Microsoft Outlook for Mac) in Mac OS X 10.6.x (Snow Leopard), you receive the following error message:

Cause

Problems installing office on mac

This error occurs if the Office program was moved or duplicated.

Resolution

Downloading

Step 1: Check the program path

When the error message is displayed, view the comments under 'Problem Details and System Configuration.'. Note the 'Path' that is listed in the error message, and then close the error message box. The path must be as follows:

Problem

Macintosh HDApplicationsMicrosoft Office 2008

Why Is Microsoft Word Not Downloading On My Mac

Macintosh HDApplicationsMicrosoft Office 2011

If the path in the error message differs, you must move the application folder to its correction location. To do this, follow these steps:

Problems Downloading Office For Mac Os

  1. Locate the Office 2008 folder.
  2. Click to select the folder.
  3. On the Finder menu, click Edit, and then select Copy Microsoft Office 2008 or Copy Microsoft Office 2011.
  4. On the Finder menu, click Go, and then select Applications.
  5. On the Finder menu, click Edit, and then select Paste the Item.
  6. Start the Office program to see whether the problem is resolved.
Problems Downloading Office For Mac

If the problem continues to occur, there might be duplicate entries.

Step 2: Delete duplicate entries

To delete duplicate entries, follow these steps:

  1. On the Finder menu, click File, and then click Find.

  2. In the search box, type the program name, and then press Enter. For example, type Excel.

  3. In the results, look for duplicate instances of the Excel icon. If there is only one icon, go to 'step 3'. If there are several Excel icons, select a duplicate icon. On the Finder menu, click File, and then select Move to Trash.

  4. Empty the Trash.

  5. Start the Office program. If the problem continues to occur, remove and then reinstall the Office program.

Step 3: Remove and then reinstall Office

Office 2011

To remove Office 2011, follow these steps:

  1. Quit all applications.
  2. In the Finder, click Go select Computer.
  3. Open your hard drive (Macintosh HD), then open the Application Folder.
  4. Click to select Microsoft Office 2011 drag and then drop it to the Trash.
  5. Reinstall Office for Mac 2011.

Office 2008

To remove Office 2008, follow these steps:

  1. Quits all applications.
  2. In the Finder, click Go, and then select Computer.
  3. Open Macintosh HD, then open the Applications folder.
  4. Open the Microsoft Office 2008 folder.
  5. Open the Additional Tools folder.
  6. Double-click the Remove Office file. The 'Remove Office' window will open.
  7. Click Continue.
  8. Follow the directions that are provided.
  9. Reinstall Office 2008 on your computer.